I just wanted to send you a note to let you know much my wife and I recognize and appreciate the outstanding service that we received from Jeff on the sale of our home. This was our second transaction with Jeff. He helped us find and purchase our home in Chino Hills. He did an excellent job on that purchase, so our expectations were high on this transaction. That being said, to say that he exceeded our expectations would be an understatement. I recently accepted a job in Northern California and we needed to sell our home. I was transferring to Northern California immediately and my wife and I were going to be separated until the house sold and closed. We contacted Jeff about listing our house and asked about our options on selling strategy. Understanding our situation, he proposed a 30-day sale pricing strategy. He presented us with an excellent marketing plan and showed us the advantages that Prudential California Realty would offer us in the market place. Once we agreed upon a price, Jeff discussed some things with us that would help our house show better. While we felt that we had an excellent home, the things that he brought up to help us stage the property when being shown were simple to do and we feel were very helpful in getting more offers. The end result of this up-front effort was that we sold our home in 29 days at a price that although was lower than we would have like, was enough to meet our needs. We had an incredible number of website hits and showings and we feel that Jeff’s marketing plan, sales effort, and follow-through were instrumental in us meeting our goal. These are things that we came to expect from our prior dealings with Jeff and were pleased that they happened. What made Jeff’s effort so incredible were the things that he did that were over and above the normal activities. Here are a few examples. In addition to selling the house in Chino Hills, we needed to buy a home in Northern California. Jeff put us in contact with an excellent loan person and realtor who both were outstanding to work with. This made our transaction on the buying side much easier. Because I was already relocated while the house was being marketed, Jeff came up with the idea to allow my wife to decide when to leave the lock box outside. This provided both of us some piece of mind and still allowed for the home to be aggressively marketed and shown. This was something that we had never heard of before, but it greatly alleviated some security issues that we were both worried about. At the close of escrow, Jeff took the extra step to have our money wired directly into our checking account instead of having a check sent to us. This got us our money about three or four days earlier than would have occurred otherwise. Just prior to the closing, we needed to replace the door to the garage to correct an item that came up during the inspection. When my wife and I were putting it in, I had mis-drilled the holes for the door knobs. Jeff stopped by to drop off some papers and suggested an easy solution. He drove me to Home Depot to buy the parts, helped me put them in, and solved the problem. This saved us almost $900 from having to get someone else to re-do the doors and saved us from the scramble to find some to do them on short notice as the walk-through to verify that they were done was scheduled in less than a week. Just prior to the closing, our pool got out of balance on the chemicals and had turned lime green. I was in Northern California at the time. I contacted Jeff and he coordinated having his own pool service person come to our house and get the pool back in balance. This solved the problem as it was just two days prior to the walk-through and we needed it fixed fast. We were having a hard time scheduling a time to do the walk-through with the buyers due to some scheduling conflicts. To resolve this, Jeff volunteered to do this for us. I gave him a list all of the things that needed to be reviewed and he went through it with the buyers. These are just a few of the things that Jeff did during the transaction. He was always available when we needed help or advise. He stayed on top of the showings and kept us informed at all times even if it was just to tell us that nothing was happening. He stayed on top of the sale transaction at all times to ensure that things happened in a timely manner. He let us know what was happening with the buyer’s and ensured that everything proceeded as planned. He put together an excellent plan to manage the transaction and help us deal with the unexpected items as they arose. The bottom line is the definition of excellent customer service is meeting or exceeding your client’s expectations in our opinion. Jeff did that and much, much more. The things that he did to help us were well beyond what you would expect from a realtor, but they are what makes working with Jeff such a pleasure. We would strongly recommend Jeff to anyone that we know who is looking to either buy or list their home for sale. He is truly an amazing person to work with. Sincerely, Paul and Kim Draghi ___________________________________________ I met Jeffrey in February 2005 when I stopped at an open house. My first impression was of a knowledgeable, friendly and accommodating agent. I told him o f my need to find a home in the area. He not only took the time that same day to show me a home nearby, but he also began sending daily e-mail updates of properties that matched my criteria. From that first meeting, I determined that he would be my agent. Although it took some time to find the right home, Jeff was always available when I needed him. Not once did I feel that he tried to influence or hurry my decision, although I’m sure I tested his patience. I was particularly impressed with his knowledge of the area. I would often call him and ask him about a home I had driven by, and he knew all the details, not only of the neighborhood, but of that particular listing. He obviously did his homework. In short, my first impression of Jeff was the right one and I would strongly recommend him to anyone needing help in buying or selling a home. He is an asset to your office. Jack R. Wilkerson, ESQ. Administrator _________________________________________ On behalf of the estate of my father, Charles Young, I would like to thank you for handling the recent sale of his home in Old Town Tustin. We could not have asked for someone that was more thorough, professional and hard working. We definitely feel that the house sold in such a short time due to your efforts. The personal touch you add to all that you do is definitely something that is rare in today’s real estate market. We would highly recommend you to any one of our friends and associates without hesitation. David, W. Young Orange, CA. __________________________________________ We met Jeffrey Simons through a referral from my brother William in 1998. Since that time he has helped our family with 10 Real Estate Transactions, including the purchase of our house in Lakewood in 1999, and the sale of that same home earlier this year. Jeff has continued to do a good Job for us and our other family members. We really appreciate how well he explains the details, how persistent he is and how well he communicates. We believe that when you are buying or selling a home it should be simple, and that is what he has done for us! If you wish to contact me please feel free to do so. My husband and I will be more than happy to let you know about the great experiences that we have had with “Our personal real estate consultant for life”! Hilda and Cesario Rubio ___________________________________________ Jeffrey Simons, The Superman of Real Estate! Jeffrey was by far the best decision we made when buying our first home. He was an absolute pleasure to work with each and every day. As a first time hoem buyer, I had no idea how the process worked and how much paper work was involved. Jeffrey took the extra time to explain every single piece of paper that we had to read and sign. I felt much more comfortable and informed because he was guiding us along the way. Words can not express the gratitude both my fiancé and I feel for all the hard work that Jeffrey put into helping us buying our first home. He helped us narrow down our criteria to find something that fit into all our categories perfectly. He is just wonderful. Jeffrey was always prepared. Not only was he always prepared, he was also extremely flexible. He meet us anywhere we could think of, including his office, my home, his home, etc…to get our papers signed on time and make an informed decision. We felt like he had our best interests at heart. I always thought that I worked in one of the most emotional fields as a wedding coordinator. However, I have had the realization that Jeffrey has just as much invested in getting someone a house as I do in giving someone the wedding of their dreams. Now he is no only my real estate agent for life, he’s considered a friend. He is a friend who works with the utmost professionalism and ethics in his business and everyday life. The process was trying at times, dealing with an uncooperative real estate agent, an escrow agent who continued to get things wrong with our documents, and just the general struggles that go along with purchasing a home. Jeffrey was there every step of the way holding our hands and making sure that everything was right in our favor. I can not imagine what my stress levels would have been like if Jeffrey wasn’t there to calm me down. We both know other real estate agents, but there is only one that I will recommend to other people… Jeffrey Simons, who really does embody positive energy, and positive results. “I Do” Weddings by Marie _____________________________________________ To Whom It May Concern: Jeffrey Simons is an excellent realtor and we recommend his services to anyone looking for that ‘special someone’ to help with all your real estate needs. Jeff is knowledgeable, tenacious, and a positive force when things don’t go as quickly as you hope. Jeff listened to us, took our wants and needs seriously, and didn’t waste our time or try to make something ‘fit’. We have worked with Jeff since September, 2001 and chose Jeff because of his knowledge of our condo association, his knowledge of Anaheim Hills, and his desire to help us find the ‘right’ home. Jeff takes the time to get to know you so that he can meet your needs. He is a rare kind of realtor and we appreciate all that Jeff did to help us. We couldn’t have done it without him. It is a sure thing that we will use Jeff Again. Ken and Mary Jo Ayers. __________________________________________ Dear Jeffrey: We are most happy with our new real estate purchase. The office now refers to me as the Land Barron. We have the condo almost painted and have had a few lookers but it is still available for rent. It seems like each time I purchase real estate; the paperwork and procedures become more prominent. I feel you put a lot of time and effort into your work and keep up to date. I especially appropriate your prompt response when I called and your patience. Sincerely yours, Zoe D.Krebs ___________________________________________ To Whom It May Concern: Needing the help of a real estate agent when my husband and I wanted to sell our home in January, we turned to realtor Jeffrey Simons. Jeff’s knowledge and professionalism was apparent throughout the whole process. He explained everything in great detail which put our minds at ease. This was the second time we enlisted Jeffrey’s help. When we bought this home 3 _ years ago, Jeff was there to help us through what seemed like the never-ending paperwork. He took time to make sure that we were comfortable with each step. We close escrow 2 days after we got married and Jeff made sure that we had our keys the night we got back from our honeymoon. We could not have been happier with how everything worked out. Jeff is an exceptional realtor and proved to us again that we made the right decision by choosing him. In the future, we will not hesitate to have Jeff represent us with other real estate endeavors. Thank you very much Jeff. Sincerely yours, Scott & Cheryl Brantner ___________________________________________ To Whom It May Concern: The quality and the care that Jeffrey Simons provided was very helpful to us in our busy activities with our jobs and family. I feel Jeffrey’s best asset is his sincerity and patience. I would recommend Jeffrey to my family and friends. Sincerely yours, Robert Fulkerson To Whom It May Concern: Dear Mr. Mier, I wanted to take the time to write you and tell you what a wonderful experience I had in working with Jeff to purchase my new home. Jeff took the time to understand what I truly wanted and needed in a home and put together a plan to aggressively find a property that met my needs. He worked closely with Renee at Assurance Capital to come up with creative ways to get me the house I wanted with the type of payment and financing that met my particularly challenging needs. Jeff was always available to look at property on a minute’s notice. This was very critical to me in the current market where one day can make the difference between getting the house that you want and missing out on the opportunity. More importantly, Jeff never pushed me to make a rush decision. He kept me very well informed at all times on what options were and what was happening at every stage of the process. When I asked Jeff for advice on comps or if the price was reasonable, he always gave me his fact-based input. When trying to decide on which area to live, Jeff was able to either provide me contacts in the area to call or give me his input on the pluses and minuses of each area and how they could affect future resale value. Jeff’s professionalism and hard work enabled me to make the best deal possible and get the best value for my money in very tight market. I would highly recommend Jeff to anyone that I come across who is looking to list or buy a home. He is the best real estate professional that I have ever dealt with (and this is my fifth home purchase). He provided an incredible value to me as well as excellent service throughout the entire transaction. Jeff made things happen! Sincerely yours, Paul Draghi ___________________________________________ To Whom It May Concern: For some time I had put off purchasing a home. Many of my friends had one trouble after another in trying to buy or sell their homes. I was not looking forward to a time consuming, difficult process. Fortunately for me I had Jeff Simmons working for me. From day one, he took excellent care of me. First, he is very knowledgeable and professional. He understands the importance in finding a home that is exactly what you want. Second, he was always available to answer my questions. He works overtime to ensure satisfaction. Finally, he made my purchase as effortless as could be. His dedication in finding me an excellent place to live made buying a home a pleasant experience. My friends all envy how simple buying a house was for me. Furthermore, I am now happy in my own home, all thanks to Jeff. Sincerely yours, Tiffany Solis ____________________________________________ To Whom It May Concern: This is a letter of recommendation for Jeffrey Simons, our agent from First Team Real Estate. His outstanding dedication, integrity and exceptional skills understate what Jeffrey Simons represents. Striving for the highest quality meeting clients needs reflect poise and dedication. Mapping out your dreams and the dreams for your family can be a test, but his professionalism and perseverance to achieve results make your dreams a reality. Jeffrey makes you feel as if you are number one. All questions are answered in a prompt and positive manner. Being available 24 hours 7 days a week, keeping you posted of changes and updates-exemplifies how client’s relations are a propriety. Jeffrey is very caring, and he understands the needs of the family of today. He is frank and trustworthy. The continuance for excellence, poise, and knowledge of the field exhibits and are applied to our realtor. He is an asset to any and all who comes in contact with Jeffrey Simons. Sincerely yours, Limardo Family ___________________________________________ To Whom It May Concern: My husband and I had been thinking about selling our condominium and purchasing a new home for several months. We were so hesitant because of our disappointing experience with a previous realtor. A friend of ours continued to tell us to call Jeff Simons. We put it off thinking he wouldn’t be any different than our former realtor. Finally, we made the call to Jeff and we are so glad that we did. Jeff is an outstanding realtor. He is confident and dedicated. When meeting Jeff for the first time, my husband and I were energetically greeted with a warm smile. He took the time to get to know us and learn what was important to us in regards to purchasing a new home as well as selling our current home. Jeff spent countless hours with us. He showed us a variety of homes in our price range and with characteristics we were looking for. He was very well informed about the properties he showed us. Jeff was also patient and supportive when we requested to go back and look at properties we had just seen an hour earlier. When we decided upon which house to put an offer on, Jeff was eager to go and write up the offer that night even though it was late and I am sure he was read to call it a day. Jeff made selling our home and purchasing a new one an easy and delightful experience. He exhibits the qualities that every person desires when searching for a realtor. If we decide to sell our home again, we will certainly be calling Jeff. Sincerely yours, Kristin and Anthony Garcia ____________________________________________ Dear Jeff, Sara and I would like to thank you very much for your support and guidance in buying our new home. The purchase of our first home together could have been an overwhelming and stressful event. You made the entire process a pleasant one. With your experience and helpful insights, you guided us through the undertaking with patience, flexibility, and reassurance. Jeff, you have many assets that we truly appreciated. Your personal time and attention made both of us feel that you heard and understood our (sometimes conflicting) ideas for a home. You were able to turn them into a reality. Your knowledge and preplanning helped us find an affordable home that met all of our criteria. In the current very brisk market, we especially appreciated your responsiveness and availability. We know your future clients will benefit from your insightful, generous nature and positive energy as much as we did! Again, thank you so much for your continual support. Sara and I feel fortunate to have had your help with this wonderful start of our life together as a married couple. We love our new home and anticipate staying in it for years to come.—but if we ever decide to move we will definitely use you again! Sincerely, Rick and Sara Bazant ___________________________________________ Dear Jeff, We just want to thank you so very much for your assistance in selling our home in Anaheim Hills, California. It was a pleasure working with someone of your professional standards. Your positive attitude and actions were impeccable. You always took the time to explain completely all the workings of a real estate transaction. There was never a time when you didn’t get back to us in a timely manner, nor did you ever make us feel silly for any question asked of you. Your patience and understanding from a seller’s point of view was far beyond our expectation. We also greatly appreciate how you worked hand in hand with our out-of-state buying agent. That made our whole real estate transaction less stressful and allowed us a greater peace of mind. We can and have recommended you to others who may want a professional with your talent for their real estate needs. We wish you every success in all your endeavors. Thank you again, Brian and Eileen Ouellette ___________________________________________ Dear Jeffrey, We apologize that this letter is late in coming. It has been a challenge juggling our new family and trying to remodel the new house. We wanted to take this opportunity to thank you for all the hard work that you provided us. Your attention to detail, promptness, and reliability are just a few of the reasons we chose you as our real estate professional. Also, the knowledge and expertise that you demonstrated not only impressed us but assisted us in making the decision to purchase our home. If in the future our family member or friends are in need of an agent, your name will be highly recommended. Again, many thanks for your help, and we will be contacting you for any future real estate needs. Sincerely, Victor and Lisa Esparza ___________________________________________ To Whom It May Concern: I am writing this letter to tell you about the excellent level of service I have received, not once, but twice with Jeffrey Simons as my realtor. My husband and I purchased a home in Orange County, CA, in April of 2002 and we sold that property in April of 2004. When we decided to move to California I had no idea who to contact for real estate service. Jeffrey was recommended by a former co-worker. That was good enough for me as I had no better alternatives. Jeffrey’s knowledge of the market, property values and location and all of the administrative aspects of real estate and real estate financing made my job easy. All I had to do was pick a house that I liked, wanted to live in and that was in my price range. When we were faced with the decision to sell our home in Southern California to return to Tucson where we wanted to retire, there was no question in my mind who we wanted to manage our sale—Jeffrey Simons. We encountered several unforeseen challenges with the sale of our property; a delayed closing to avoid excessive capital gains taxes, some inspection and repair issues, one of which was a carry-over from the purchase side of the transaction. Jeffrey was relentless in pursuing resolution to all o four issues an concerns and id so with constant and effective communications. Anyone who had not worked with Jeffrey would assume that he went above and beyond the call of duty, but in reality that is how Jeff operates all of the time. He truly cares and giving it all he’s got is just part of the standard package. Now that we live in Arizona, I cannot imagine if or when we will have the opportunity to recommend Jeffrey to others who have property to buy or sell. If the occasion arises, I will be relentless in convincing anyone that Jeffrey is the right choice for their needs. I would welcome any calls, letters or e—mails to discuss both of my successful real estate transactions, managed by Jeffrey. Sincerely, Suzzane E. Farr ___________________________________________ Dear David, I would like to take a few minutes of your time to let you know how much we appreciated working with Jeffrey Simons. Ours was a laborious and difficult transaction due to the low home surplus, and Jeffrey did his absolute best at all times to give us frequent updates on new homes. He also went out of his way to sell our home for the best price, and in a timely fashion. We had an excellent rapport with him, and found him to be warm and personable at every turn. In the Future we would not hesitate for a moment to call Jeffrey with all our real estate concerns. He is a shining example representing your office. Sincerely, Craig and Angie Stoll ___________________________________________ Dear Jeff: We would like to take this opportunity to thank you again for helping us make a dream come true. We knew the search for a realtor we could trust was complete the day we met. Your guidance throughout our home buying and selling experience was presented with clarity and patience, further reinforcing the confidence we had in your abilities. Thanks to your dedication and work ethic, we felt like a priority through the entire process. From the simple thing of taking our calls to the delivery of keys or paperwork, we always knew we could count on you. Thanks to your dedication and work ethic, we felt like a priority through the entire process. From the simple thing of taking our calls to the delivery of keys or paperwork, we always knew we could count on you. There is no question that we will call upon you when we are again in the need for a great realtor. Sincerely, Chris and Aimee Nelson ___________________________________________ May 19, 2004 Jeff, Heather and I would like to take this opportunity to thank you for representing us in our real estate transactions over the past year. We are very impressed with your professionalism, attention to detail, accessibility, ethics and patients to listen and explain the technical and legal aspects of our transactions. Over the past year you have capably handled over 1 million dollars in real estate for us. Not to mention another half a million for Heather a few years ago. We know where to go for our future real estate questions and needs. We will recommend you to our family and friends for their reality needs as well. Thank you, And God bless you and your family The Ford’s Don, Heather and Jayden ___________________________________________ March 10, 2005 To Whom It May Concern: It is a pleasure to recommend to you Jeffrey Simons. Jeff’s knowledge, communication and negotiation skills, and his attention to detail set Jeff apart from his peers. From the first appointment Jeff presented himself on time and armed with, not only with the neighborhood (and city) comparables, but in addition he physically visited each and every comparable in our city. Jeff also made suggestions on how to present out home to potential buyers. Jeff’s communications skills came to the table when the buyer’s agent was less than forthcoming with information. Jeff’s patience and persistence in this matter resulted in the final closing of this sale. Sincerely, Sandy Wight ___________________________________________ November 8, 2004 Dear Jeff, This letter is long overdue, but we have definitely not forgotten about all of your hard work you put into selling our home. We appreciate your efforts informing and assisting us in the entire buying and selling process. You were always there to answer our questions, offer advice, and guide us through the various complexities of real estate. As a real estate professional, you always acted in a courteous, compassionate, and thorough manner. We felt important and as if we were your number one priority. It was clear from the start that we could rely on you and because of this, our experience was worry-free and enjoyable. As we have said before, you are our realtor for life and we will not hesitate to recommend you to others! With our sincere thanks, The Hertz Family ___________________________________________ December 3, 2004 Dear Jeffrey: I just waned to take this opportunity to let you know that I have had a great real estate experience. I contribute this pleasant experience to you and members of First Team. Over the years, I have heard several horrid stories from many of my colleagues and friends concerning their real estate encounters. I consider myself very fortunate. The service that you provided has been outstanding. You are knowledgeable, skillful and congenial. You have the rare knack of making clients feel at ease. It really didn’t surprise me because I was given such a great recommendation for you from a long-time friend. I realize that a thank-you is small reward for your diligence, but be assured that I will continue to sing your praises to others that are looking to purchase and /or sell their homes. I look forward to doing business with you again very soon. Again I want to thank you and to wish you and family a happy holiday season. Sincerely, Viviane Parker _____________________________________________ December 15, 2004 Dear Jeff: We just wanted to take a minute to thank you again for your help and assistance on the sale of our home in Anaheim Hills. When you helped us purchase the home 3 years prior, you made the transaction very personal and seemed to take a genuine interest in our wants and needs. Once you came out to the house and went over all the necessary paperwork, you continued to explain to us the reasons why you were affiliated with your company, and we really appreciated your thoroughness. We also felt that you were extremely attentive, returned our phone calls quickly and professionally, and you were very responsive to our requests. Thank you for making our transaction smooth and memorable. Sincerely, Greg and Angela Flores p.s. I recently referred you to a young woman in my office. Take good care of her! ___________________________________________ March 8, 2005 To Whom It May Concern: It has been my privilege to be associated with Jeffrey Simons for the past six years. His integrity and consistent hard work is reflected in the referral business that he continuously generates. As a title sales representative for Chicago Title Company I work and interact with over 200 Realtors in the north Orange County area. Jeff has earned the respect of his peers through his professionalism and ongoing success in the real estate industry. The foundation of his business is his sincere and energetic pursuit of the result that is in his client’s best interest. Please feel free to contact me if I can be of any assistance Sincerely, Elaine Janks Assistant Vice President Chicago Title Company 714-299-9624 ___________________________________________ May 9, 2005 Dear Mr. Mier: We are writing you today regarding Jeffrey Simons and the sale of our home in Anaheim Hills, CA. In March of this year, my husband and I were offered job transfers to Tennessee. Things began to move very quickly. There was no question in our minds who we wanted to assist us with the sale of our home. We had met Jeffrey over 3 years ago when he handled the sale of our prior home and the purchase our current home. The positive experience we had at that time stayed with us and we knew that Jeffrey was the one we needed to call. From the moment we contacted Jeffrey regarding our upcoming move until the close of escrow last week, we knew we were in good hands. Jeffrey kept us informed every step of the way, he even contacted our real estate agent in Tennessee to keep her informed. She was very impressed with his service. Mr. Mier, in today’s world where things move very fast and it is sometimes hard to keep up with everything, it was reassuring to us to know that Jeffrey was looking out for our interests and we had complete trust in him. We wanted to take this time to let you know how much we valued both our experiences with Jeffrey and your agency. Jeffrey did a remarkable job, not once, but twice, and we would not hesitate to recommend him to any one of our friends or family, in fact we already have. Thank you for your tiem and thank you for having an agent like Jeffrey on your team. Sincerely, David & Abby Fricia ___________________________________________ May 11, 2005 Dear Jeffrey: On behalf of the Daugird family I cannot thank you enough for managing the sale of our family home of fifty years in such a sensitive and professional manner. You were very patient and were always available to answer questions and discuss any concerns. Despite the geographical challenges you went out of your way to make the process as convenient as possible. It was pleasure to work with you. Again, thank you! Sincerely, Susan K. Shieff ____________________________________________ May 18, 2005 Dear Jeff: Just wanted to take a moment to say thanks for the job you did selling our home in Anaheim Hills. Once we decided to sell, you got the home on the market immediately and using all the latest marketing tools, internet virtual tour, flyers, newspaper advertising and networking, you sold our home quickly and got the price we wanted. Sharon and I were impressed by the way you communicated with us on a daily basis, giving us market comparisons and letting us know what was going on in our area. When the house sold you took care of all the details and negotiated the best deal for us. Jeff, your dedication and professionalism helped to make this move much easier than we had imagined. Thanks for everything. Rich & Sharon Bennett Mesa, AZ ___________________________________________ June 25, 2005 Dear Jeff, On behalf of the estate of my father, Charles Young, I would like to thank you for handling the recent sale of his home in Old Town Tustin. We could not have asked for someone that was more thorough, professional and hard working. We definitely feel that the house sold in such a short time due to your efforts. The personal touch you add to all that you do is definitely something that is rare in today’s real estate market. We would highly recommend you to any one of our friends and associates without hesitation. Sincerely, David W. Young Orange, CA